Here at Alvin Hollis we truly appreciate the trust you place in us for your heating, cooling, and plumbing services and, as a loyal customer, we want to hear from you! Your comments and rating will help others to know exactly what to expect when they consider turning to Alvin Hollis for their home comfort.
If you are willing to do so we would greatly appreciate the feedback!
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From the time my old furnace broke down, till the new one was installed was three days. I called 2 days later because the heat wasn't blowing and one hour later, the service tech fixed it. I found the total cost to be very reasonable and i would recommend Alvin Hollis to anyone needing repairs, replacement or routine maintenance.
I am very happy with this company and they have never let me down. I recently had a complicated problem and they stayed with me until it was resolved. I highly recommend Alvin Hollis.
The sales call with John was thorough and informative. He answered all our questions and helped us with the payment schedule .
The installers, on a very wintry day, were knowledgeable and confident .
They installed the new furnace and air conditioning in one day as promised. They left the basement cleaner than it was before they started the installation.
Work was well coordinated with their electrical sub-contractor.
Overall a very pleasant experience.
Thank You , Virginia and Michael
Recently had a new System 2000 boiler installed and the old forced hot air furnace removed. Mike and Gerry were the lead installers along with a couple of helpers. We could not be anymore pleased in the professionalism demonstrated during this difficult task. One day installation and we got quality craftsmanship. They were very clean and courteous. Thank you Alvin Hollis. Customer 25+ years.
Recently we had a new furnace installed by Alving Hollis. The arrangement for the installation went smoothly and the actual installation was trouble free. The installers were professional and cleaned up very well after the work was done. We have been a customer of Alvin Hollis for many years and have never been disappointed.
Alvin Hollis came to our aid during a winter weekend furnace emergency and solved the problem. We were not only very relieved but very impressed with their efficient and courteous service; we've been satisfied customers since.
We have been customers of Alvin Hollis for over 20 years. Recently, we had them install a new oil furnace and AC. Our experience was painless and efficient. The cost was very reasonable, the service was expert and the response time was immediate! This is the type of customer service you dream about happening but hardly ever does. I would highly recommend their services.
I like your company, their services and their ability to provide needed service promptly. Your people have always been easy to deal with, knowledgeable and friendly.
I've only been with the for a short while, Used them because they have been around a long time and have a good reputation. Service has been good. After a bit of difficulty in fitting the correct tank into the basement, they did a good job and, cleaned up well.
The Alvin Hollis technician was terrific. He arrived at my house at 9:00 and stayed at my house until well after 6:00 to complete the job. He has a great work ethic and was very personable.
I've been a customer for 20+ years and have never been disappointed in the service and support of Alvin Hollis . During a routine maintenance call I was advised that my original oil tank was at least 50+ years old and recommended that I replace it. Alvin Hollis handled all the permits and scheduling and had I not been home I never would have known they were here except looking at a shiny new oil tank. The crew was professional, quiet and cleaned up thoroughly after the job. I highly recommend Alvin Hollis for all your heating/cooling/oil needs
We were introduced to the Alvin Hollis company years ago by AH team member Joe Vannelli who shared the valuable benefits becoming an Alvin Hollis customer. Well, Joe was spot on and throughout the many years Alvin Hollis has never disappointed. The service (from the office team to emergency/routine home service) positively outstanding with a local community feel! Most recently we were in need of a radiator replacement in one of our bedrooms and Jim H. recommended a used one that his team could clean up/paint and install for about 60% of the cost of a new one. Well the AH technician brought what looked like a brand new radiator and installed it (while navigating the workers of our insulation install which happened simultaneously!). As always prompt/professional and efficient service! We are selling our beautiful home and can’t tell you how very helpful all the years of service documentation provided by Alvin Hollis (they put the service cards on a hook by the oil boiler) has been to demonstrate to prospective sellers, our diligence as home owners, to keep heating systems in check. If you are new to the South Shore or simply looking for a new heating service & delivery/ HVAC company look no further...Alvin Hollis IS the South Shore’s best source for quality home comfort and the AH Team is absolutely-hands down amazing!
They showed up on time, did a neat complicated job, and left the place immaculate! We recommend them, Larry B.
My family and I have used Alvin Hollis for our oil/central ac for the last 16 years. We have always received outstanding, professional, knowledgeable and friendly customer service. Wouldn't dream about going anywhere else!!!!
I have heat! With grateful thanks:
In November to Rich for installing a new thermostat.
In January, I'm grateful to you all for coming this week to fix my furnace:
John for unsticking a pressure switch,
David for testing and retesting a closed switch on the computer board, ordering a new board, and showing me how to flip the circuit breaker to turn on heat, and
Rich for installing the new computer board and showing me how to remove and replace the thermostat cover.
Great service and delivery. 30 year customer.
Thoroughly impressed one year into our service contract. Excellent customer service: Knowledgeable technicians, quick, courteous & professional, no upsell pressure. I wish every service provider would learn from Alvin Hollis! They're second to none. Thank you!
Alvin Hollis is the best!!! He came for a regular service call on my oil burner. Turned out, my roofer had, unknown to me, inadvertently moved my furnace exhaust stack, thereby separating the bottom of the flue to the roof from the top part. Instant panic on my part--total cool on their part. It took a lot, a lot of effort to make things right, but they had it in their head that this was going to get fixed that visit... and it did.
I can't say enough about them.
Oh yeah, the people that answer the phones are super-friendly.
We have been a customer for over twenty years and are very happy with Alvin Hollis. The same employees have been servicing our heating and air conditioning systems and supplying our oil. They are Reliable, Professional, and always there when you need them. Thank you Alvin Hollis, we value your service.
We have been Alvin Hollis customers for 35 years and have always been loyal and satisfied customers. Today we had the need to have a service call for our central A/C that Alvin Hollis installed 15 years ago. The service technician, Rich, was the same employee that installed our system. He was as skilled and as professional as he was at the time of installation. The highest praise of customer satisfaction is extended to Alvin Hollis from us. Not only do they know how to provide prompt expertise in their customer service model, they obviously know how to maintain and keep skilled service technicians, Alvin Hollis is fortunate to have Rich in their employ and we continue to be grateful to have chosen Alvin Hollis for our home heating / cooling provider over three and half decades ago!