Here at Alvin Hollis we truly appreciate the trust you place in us for your heating, cooling, and plumbing services and, as a loyal customer, we want to hear from you! Your comments and rating will help others to know exactly what to expect when they consider turning to Alvin Hollis for their home comfort.
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Thoroughly impressed one year into our service contract. Excellent customer service: Knowledgeable technicians, quick, courteous & professional, no upsell pressure. I wish every service provider would learn from Alvin Hollis! They're second to none. Thank you!
Alvin Hollis is the best!!! He came for a regular service call on my oil burner. Turned out, my roofer had, unknown to me, inadvertently moved my furnace exhaust stack, thereby separating the bottom of the flue to the roof from the top part. Instant panic on my part--total cool on their part. It took a lot, a lot of effort to make things right, but they had it in their head that this was going to get fixed that visit... and it did.
I can't say enough about them.
Oh yeah, the people that answer the phones are super-friendly.
We have been a customer for over twenty years and are very happy with Alvin Hollis. The same employees have been servicing our heating and air conditioning systems and supplying our oil. They are Reliable, Professional, and always there when you need them. Thank you Alvin Hollis, we value your service.
We have been Alvin Hollis customers for 35 years and have always been loyal and satisfied customers. Today we had the need to have a service call for our central A/C that Alvin Hollis installed 15 years ago. The service technician, Rich, was the same employee that installed our system. He was as skilled and as professional as he was at the time of installation. The highest praise of customer satisfaction is extended to Alvin Hollis from us. Not only do they know how to provide prompt expertise in their customer service model, they obviously know how to maintain and keep skilled service technicians, Alvin Hollis is fortunate to have Rich in their employ and we continue to be grateful to have chosen Alvin Hollis for our home heating / cooling provider over three and half decades ago!
We needed an A/C in our home and we contacted Alvin Hollis. They came right out and priced it for us. Set a date and installed it as they said. It works wonderfully, we're very happy with it. We even got $$ back from Mass Save.
I have used Alvin Hollis for years. Based on my more than 40 years with them, I would recommend them without exception. Recently they installed a Rudd furnace and Rudd air conditioning. They did the job when they said they would and even supervised that it was installed correctly. Everything is working better now than it ever has. I think the reason, is they took the time to listen to our needs and concerns and budget and under their own initiative evaluated the whole house, including the basement to determine what we needed to be the most comfortable and save money. the Alvin Hollis's engineer, Jeff Milton was professional, made recommendations, and stayed on top of the job so it was completed to his and our satisfaction.
Prior to this replacement of the prior system, they provided qualified and personal service to keep the furnace and air conditioner running efficiently and worry-free.
I highly would recommend, if you are unsatisfied with you existing company or just want to experience the service of complete professions and personable, reliable service, give them a call. They will work with you to get the best from your existing system or assist you in replacing an old one. There may be others as good but you will see the difference in heating and AC when you hire Alvin Hollis.
Alvin Hollis has always gone above and beyond. Whether its at my own home or when I'm working with home buyers, I always recommend them. They even offer a complementary oil tank inspection when you are purchasing a home, which I've had many clients take advantage of and recently, I had some clients who were very thankful Alvin Hollis let them know that the oil tank needed replacement so they could negotiate that in their sale!
They have the best team who will go out of their way to try to resolve any heating/cooling issue you are having as quickly as possible.
I purchased my home in July of 2019 and needed my heating system updated and central air installed. Alvin and Hollis was one of 3 estimates I sought prior to having this work completed. Alvin and Hollis stood out from the other 2 companies that I sought estimates from. Every person I worked with from beginning to end with this company was helpful and insightful. Alvin and Hollis is very easy to work with, reliable and professional. I would not hesitate to work with them again in the future and would strongly recommend this company to others!!
We have been customers of Alvin Hollis for possibly 50 years in the same house in Norwell and during that period of time have had a new furnace, central air conditioning added to existing home, separate air conditioning units upstairs, central humidifier along with separate air conditioning units in a second home. We have always been extremely pleased with the quality of service and with the pleasant helpfulness we receive whenever we might call. I cannot recommend them highly enough. JHall
P.S. I did forget to mention hot water heaters and heating oil services in Norwell if you want to add those. We have seen quite a few service people retire over the years! It is a good company.
I recently had a new furnace replacement - a top of the line product that is very efficient and quiet. The guys showed up on time, were very neat & clean and the installation went quite smoothly. I have been an Alvin Hollis customer for over 30 years for maintenance and oil deliveries. I highly recommend their services to anyone looking for a qualified and experienced company in this field.
I have been a customer for over 18 years and have always received excellent heating, air conditioning and plumbing service. In the past year I renovated my bath and was very pleased with the outcome. Most recently my oil tank began leaking. As always their quick response and service eliminated a potential disaster. Thank you Alvin Hollis.
We've been Alvin Hollis customers for 17 years. They have consistently outperformed our expectations with their services. A few days ago they replaced our boiler in a prompt and cost effective manner and we couldn't be happier. Thank you!
Alvin Hollis designed and installed my heating and AC system when I built my home 19 years ago. The same system has been working perfectly until recently. Being an old system the AC was running on freon. Freon is no longer used as a coolant so we had to replace the old system with a new, updated system. The staff at Alvin Hollis has never failed me. TJ and his team did a terrific job as always and I’m very happy with the new system.
Just a quick note to let you know how much we like our new Mitsubishi air conditioner. It is so quiet and really cools down the house so quickly when needed. Your crew installed the air conditioner in less than 2 hours, and left no mess behind. Alvin Hollis was definitely the right choice to do the job.
I’ve been an Alvin Hollis customer for thirty years. They take care of all my heating and plumbing needs. I know I can always rely on them for a quick response and great service. The General Manager, Chuck Sands is excellent.
Alvin-Hollis was recommended to us by a realtor when we purchased our home. The service on the heat and air conditioning has been excellent and the response time has always been fast. A serviceman recommended a new boiler because it was getting to the point it was not repairable. We had a new boiler installed by Alvin-Hollis and we are quite satisfied with the results. Plenty of hot water and the boiler performs quietly and efficiently. Service, sales and installation people have always been courteous and first rate. We recommend them highly.
Expanded Base Board Heat
We have been customers for many years and always have had a high opinion of your company, but yesterday pretty much went over the top. We had a ductless A/C installed and the experience was great. We just love it!! Very quiet and efficient. The men who did the work were great. Thank You all!
I have been a satisfied customer of Alvin Hollis for over 30 years. The Company has installed and services both the heating and AC. During a routine delivery in 2018, the technician suggested I have the oil tank evaluated. He thought because of its age and the fact that it is located outside, it should be checked. I followed his advice and a new oil tank was installed in the fall. I know I will have continued good service from Alvin Hollis.
We just had a fantastic service experience with Alvin Hollis. Although 30-year South Shore residents, my wife and I have never before done business with you. Big miss by us! We recently moved into a new home that was already serviced by AH, and so we thought we’d give it a try. I noted that our first introductory call and service visit were very positive, so great start...last evening, we noticed that our hot water was compromised. My wife immediately contacted AH. I was actually unfairly skeptical and boy was I wrong! The dispatcher promised to send a technician right away and 30 mins later Steve arrived. He quickly diagnosed the issue as a Distributor failure, he had a replacement part in his truck, and he fixed the problem. Plus he patiently explained it to me and I learned a lot. Finally, he tested the water temperature before leaving. Steve was a true professional and a credit to AH.
In an age of often very poor customer service, AH really distinguished itself on our behalf...thanks so much!